I thought I would hate being around HK people, who are always in a big hurry but still always late, frugal with smiles, trend followers, etc. among other things. But HK people have made me realize how much I can't deal with Americans' sense of entitlement and rudeness. Just because your mom told you you're special doesn't mean u're better than everyone else and are allowed to be rude. And seriously, why is service in the US so bad??? I mean this is like the perennial impossible-to-understand question. I am referring to some people in retail, people who work at McDonald's, FedEx Kinko's, Starbucks, 99% of customer service representatives especially (credit card, banks, cell phone, anything important, it's so very baaaad). They are rude, take FOREVER, and don't know sh*t about anything, rendering themselves completely useless. It's SO DUMB!
In contrast, people here know even the most minute of details about their products, are efficient (which goes along with the "always in a hurry" HK characteristic), and fake smiles which I much appreciate because I don't deserve a scowl! I understand if you are actually in a bad mood but not only does the customer not deserve your wrath but you are getting paid to put on a good face for your company. Grr. Paid. Money. Not to be pissy.
Rant end.